Cookie Policy
This Cookie Policy explains how Alvonex uses cookies and similar technologies when you visit and use our website.
Last updated: 4 September 2026. This policy should be read alongside our Privacy Policy, which explains how Alvonex handles personal information.
1. What Are Cookies?
Cookies are small files or pieces of information that may be stored on your computer, smartphone, tablet or other device when you visit a website.
Cookies can help websites remember information about your visit, keep shopping baskets working, maintain secure sessions, remember preferences and provide information about how a website is used.
Similar technologies may also be used to store or access information on your device.
2. How Alvonex Uses Cookies
Alvonex may use cookies and similar technologies to:
- operate and secure our website;
- keep the WooCommerce shopping basket and checkout working;
- remember your website and cookie preferences;
- help process online transactions;
- prevent fraud and malicious activity;
- understand how visitors use our website;
- measure website performance;
- improve our products, services and website experience; and
- support advertising or marketing activities where permitted and consented to.
3. Types of Cookies We May Use
Strictly Necessary Cookies
These cookies are required for important website functions such as security, shopping basket, checkout, account sessions and remembering your privacy choices. These cookies may be used without consent where the applicable legal exemption applies.
Preference Cookies
These cookies can remember choices or settings that improve your experience when you return to the website.
Analytics Cookies
These cookies may help us understand how visitors interact with the website, including which pages are visited and how the website performs.
Marketing Cookies
These cookies or similar technologies may be used to measure advertising, understand campaign effectiveness or provide advertising relevant to users where such technologies are enabled.
4. Strictly Necessary Cookies
Some cookies are necessary for services that you specifically request or for the secure and effective operation of the website.
Examples may include cookies required to:
- keep items in your shopping basket;
- allow the checkout process to function;
- maintain a secure website session;
- prevent security threats or fraud;
- remember your cookie consent preferences; and
- provide other functionality necessary for a service you request.
Where a cookie is strictly necessary for these purposes, your prior consent may not be required.
5. Analytics
Alvonex may use analytics services to understand how people find and use our website.
This information can help us understand website traffic, page usage, technical performance and whether visitors are able to find the information and products they need.
Where consent is required for analytics technologies, they will not be activated until the appropriate consent has been provided.
6. Google Services
Alvonex may use Google services such as Google Analytics and related tools to measure website performance and understand visitor activity.
We may also use Google services connected with product listings, search performance and advertising.
The particular cookies and technologies used will depend on the Google services that are active on the website.
Technologies requiring consent will be managed through our cookie consent system.
7. WooCommerce
Our online shop uses WooCommerce.
WooCommerce may use cookies that are necessary to provide shopping functionality, such as remembering the contents of your basket and maintaining information during the checkout process.
8. Payment Services
Our website may use third-party payment services, including Stripe, to process payments and recurring payments.
Payment providers may use cookies or similar technologies for purposes such as transaction processing, security and fraud prevention.
Some payment technologies may be necessary to complete a transaction requested by you.
9. Website Security
Security services used by Alvonex may use cookies or similar technologies to help identify malicious activity, protect login areas, prevent attacks and maintain the security of the website.
Some security technologies may qualify as strictly necessary where they are essential to provide a secure service.
10. Third-Party Cookies
Some features of our website may involve services supplied by third parties.
Depending on the services enabled, third parties may place or access cookies or similar technologies through our website.
These may include providers of:
- payment processing;
- analytics;
- website security;
- embedded content;
- advertising; and
- other website functionality.
Where required, non-essential third-party technologies will be subject to your cookie consent choices.
11. Cookie Consent
When you first visit our website, you may be shown a cookie consent notice allowing you to make choices about non-essential cookies and similar technologies.
You can decline non-essential cookies without preventing access to the main functions of our website.
12. Changing Your Cookie Preferences
You can change or withdraw your cookie preferences using the cookie settings facility available on our website.
You can also control and delete cookies using your browser settings. Please be aware that disabling certain cookies may affect the operation of some website features.
13. How Long Cookies Remain on Your Device
The length of time a cookie remains on your device depends on its purpose and configuration.
Some cookies operate only for the duration of your browsing session and are removed when the session ends. Others may remain for a defined period so that information or preferences can be remembered between visits.
The detailed cookie list generated for this website will provide further information about individual cookie durations where available.
14. Cookies Used on This Website
The specific cookies and similar technologies used by Alvonex may change as we update our website, plugins, payment services and other functionality.
Our cookie management system scans the website and maintains information about the technologies detected.
15. Changes to This Cookie Policy
We may update this Cookie Policy where our website, technology, service providers or legal requirements change.
The latest version will be published on this page together with the date of the most recent update.
16. Contact Us
If you have questions about our use of cookies or similar technologies, please contact Alvonex.
Contact Alvonex
Alvonex Ltd
Company No. 14908808
175 Bacup Road, Rawtenstall, Rossendale, Lancashire BB4 7NW
Email: support@alvonex.co.uk
Telephone: +44 (0)7591 667372
