Network Coverage, Roaming & Charges
Compare UK mobile coverage, check roaming availability and understand common additional charges for Alvonex monthly SIM, eSIM and data plans across EE, O2, Three and Vodafone.
Which Network Has the Best Coverage?
There is no single UK mobile network that is best in every location. Coverage can vary by postcode, whether you are indoors or outdoors, your device and local conditions.
Ofcom’s independent Map Your Mobile checker lets you compare EE, O2, Three and Vodafone using your postcode, including 4G and 5G coverage information.
Roaming on Alvonex Monthly Plans
Roaming is different on each underlying network. Always check the network section below before travelling.
Daily roaming pass
Voice plans: daily roaming passes are available across Europe, Business and World zones.
Data-only plans: EE daily roaming passes are not available on Mobile Broadband connections.
EU roaming included
Voice plans: EU Roam Like Home is included, subject to the roaming data allowance of the tariff.
Data-only plans: EU roaming is also included, subject to plan limits.
Roaming not included
The Three monthly plans supplied to Alvonex are for domestic UK use only.
Roaming and international services are not included as standard on these tariffs. Please contact Alvonex if you need roaming enabled.
Plan-dependent roaming
Standard plans: daily roaming charges apply in Europe and World Traveller destinations.
Unlimited Max: selected European and Global Roaming Plus destinations are included.
EE Monthly Plans
Roaming, fair use and additional-charge information for Alvonex monthly EE plans.
EE Daily Roaming Pass Allowances
| Zone | Included in Daily Pass | Calls Covered | Customer Charge |
|---|---|---|---|
| Europe Zone | Unlimited voice & texts + 2GB data | Within the Europe Zone and back to the UK | Contact Alvonex for the current retail rate |
| Business Zone | Unlimited voice & texts + 1GB data | Within the country and back to the UK | Contact Alvonex for the current retail rate |
| World Zone | 60 minutes + 60 texts + 1GB data | Subject to zone restrictions | Contact Alvonex for the current retail rate |
EE Europe Zone destinations
Austria, Azores, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden and Vatican City.
EE Business Zone destinations
Albania, Australia, Bangladesh, Canada, China, Faroe Islands, Gibraltar, Guadeloupe, Guernsey, India, Indonesia, Isle of Man, Israel, Jersey, Kuwait, Malaysia, Moldova, Montenegro, New Zealand, Nigeria, Oman, Puerto Rico, Qatar, Reunion, Serbia, Singapore, South Africa, South Korea, Switzerland, Taiwan, Thailand, Turkey, United Arab Emirates, United States and Vietnam.
EE World Zone destinations
Argentina, Armenia, Bahrain, Bermuda, Bosnia and Herzegovina, Brazil, Chile, Colombia, Dominican Republic, Ecuador, Egypt, El Salvador, Fiji, Gabon, Ghana, Greenland, Hong Kong, Japan, Kenya, Kosovo, Mauritius, Mexico, Monaco, Morocco, Nicaragua, North Macedonia, Pakistan, Peru, Russia, Rwanda, Saudi Arabia, Seychelles, Sri Lanka, Sudan, Tanzania, Tunisia, Uganda, Ukraine, Uruguay and Zambia.
EE UK out-of-bundle & special-number information
Standard UK calls and texts are included on the Alvonex EE voice plans. Calls or services outside the inclusive allowance can carry additional charges.
EE’s supplier guide identifies 0800, 0808, 0500 and 116 as inclusive, while 084 and 087 numbers, premium-rate services, satellite services and some specialist numbers are chargeable.
Because the EE guide supplied to Alvonex lists wholesale rather than retail rates, please contact Alvonex for the current customer price of any non-inclusive service before use.
O2 Monthly Plans
O2 offers the strongest included European roaming proposition among the monthly tariffs in the current supplier guides.
O2 EU Roaming Allowances — Voice Plans
| Monthly Plan | EU Roam Like Home | EU Data Allowance |
|---|---|---|
| 2GB | Included | 2GB |
| 6GB | Included | 6GB |
| 20GB | Included | 20GB |
| 50GB | Included | 35GB |
| Unlimited | Included | 35GB |
O2 EU Roaming Allowances — Data SIMs
| Data SIM | EU Roam Like Home | EU Data Allowance |
|---|---|---|
| 2GB | Included | 2GB |
| 10GB | Included | 10GB |
| 30GB | Included | 30GB |
| 300GB | Included | 35GB |
O2 EU Roam Like Home destinations
Zone 1: Guernsey, Isle of Man, Republic of Ireland and Jersey.
Zone 2: Austria, Azores, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Italy, Latvia, Lithuania, Luxembourg, Madeira, Malta, Netherlands, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden and Vatican City.
Additional Zone 2 destinations: French Guiana, Gibraltar, Guadeloupe, Iceland, Liechtenstein, Martinique, Mayotte, Monaco, Norway, Reunion, Saint Martin and Switzerland.
O2 roaming outside Europe
O2 offers Rest of World passes for eligible business connections. The current RRP supplier guide lists a 24-hour pass at £7.50 and a 30-day pass at £99.
Allowances vary by roaming zone. Because destination eligibility and allowances vary, customers should confirm the country with Alvonex before travelling.
O2’s other roaming zones include destinations across Europe outside the Roam Like Home area, the USA and Canada, Asia Pacific and the Rest of World.
O2 out-of-bundle & special-number charges
| Service | Guide Charge / Treatment |
|---|---|
| Standard UK landlines | Inclusive |
| Standard UK mobiles | Inclusive |
| Standard SMS | Inclusive |
| MMS | £0.40 |
| O2 Directory Enquiries 118402 | £1.25 per minute |
| Other services, e.g. Traffic Line | £0.38 per minute |
| Satellite calls | £6.75 per minute |
| 084 / 087 / 09 / 118 and premium short codes | Additional premium/non-geographic charges apply |
O2 data overage varies by tariff. The current guide lists 3p per MB on most Small Biz plans and 2p per MB on the Unlimited plan; Mobile Broadband overage is listed at 3p per MB.
Three Monthly Plans
The current Three wholesale monthly plans supplied to Alvonex are UK domestic-use tariffs.
| Service | Three Monthly Plan Treatment |
|---|---|
| UK standard calls | Included on Voice & Data plan |
| UK standard texts | Included on Voice & Data plan |
| UK data | Unlimited, subject to 1TB monthly fair use |
| 5G | Included where available with compatible device |
| Tethering | Included |
| Wi-Fi Calling | Included |
| International services | Not included as standard — contact Alvonex for available options |
| Roaming | Not included as standard — contact Alvonex if required |
| Premium-rate numbers | Barred |
| Non-geographic numbers outside allowance | Barred |
Vodafone Monthly Plans
Roaming treatment depends on whether the customer has a standard Red plan or Unlimited Max.
Vodafone Roaming Summary
| Roaming Area | Standard Red Plans | Unlimited Max |
|---|---|---|
| Ireland & Isle of Man | Included | Included |
| Europe Zones 1 & 2 | £2 ex VAT per day | Included |
| Vodafone Global Roaming Plus | Not included | Included |
| World Traveller | £5 ex VAT per day | Plan terms apply |
Vodafone Europe Zone 1 destinations
Austria, Azores, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France (including Corsica), French Guiana, Germany, Gibraltar, Greece, Guadeloupe, Hungary, Iceland, Italy (including Vatican City), Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Martinique, Mayotte, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Reunion, Saint Martin, Slovakia, Slovenia, Spain (including Balearic Islands) and Sweden.
Vodafone Europe Zone 2 destinations
Faroe Islands, Guernsey, Jersey, San Marino and Switzerland.
Vodafone Global Roaming Plus destinations — Unlimited Max
Albania, Anguilla, Antigua and Barbuda, Aruba, Australia, Barbados, Bermuda, Bosnia and Herzegovina, British Virgin Islands, Canada, Cayman Islands, Dominica, Ghana, Grenada, Jamaica, Kenya, Lesotho, Mexico, Montserrat, Mozambique, New Zealand, South Africa, St Kitts and Nevis, St Lucia, St Vincent and the Grenadines, Trinidad and Tobago, Turkey, Turks and Caicos Islands and United States.
Vodafone World Traveller destinations
Afghanistan, Albania, Andorra, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Bahrain, Bangladesh, Barbados, Bermuda, Bonaire, Bosnia and Herzegovina, Brazil, British Virgin Islands, Cambodia, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Curacao, Democratic Republic of the Congo, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Fiji, Georgia, Ghana, Grenada, Guatemala, Guyana, Haiti, Honduras, Hong Kong, India, Indonesia, Israel, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Korea, Kuwait, Laos, Lesotho, Macau, Macedonia, Malaysia, Mexico, Moldova, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, New Zealand, Nicaragua, Oman, Pakistan, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Puerto Rico, Qatar, Russia, Saba, Samoa, Saudi Arabia, Serbia, Singapore, Sint Eustatius, Sint Maarten, South Africa, Sri Lanka, St Kitts and Nevis, St Lucia, St Vincent and the Grenadines, Sudan, Suriname, Swaziland, Taiwan, Tanzania, Thailand, Tonga, Trinidad and Tobago, Turks and Caicos Islands, Ukraine, United Arab Emirates, United States, Uruguay, US Virgin Islands, Uzbekistan, Turkey, Vanuatu and Vietnam.
Vodafone Rest of World destinations & restrictions
Rest of World Zone 1: Azerbaijan, Bahamas, Benin, Bhutan, Botswana, Brunei Darussalam, Burkina Faso, Cameroon, Central African Republic, Chad, Gabon, Guam, Iran, Iraq, Ivory Coast, Kiribati, Madagascar, Micronesia, Niger, Nigeria, Northern Mariana, Palestinian Territory, Republic of the Congo, Rwanda, Seychelles, Solomon Islands, St Pierre and Miquelon, Tahiti, Tajikistan, Togo, Uganda, Venezuela, Yemen and Zambia.
Rest of World Zone 2: Algeria, Belarus, Bolivia, Cape Verde, Gambia, Guinea, Guinea-Bissau, Kyrgyzstan, Liberia, Malawi, Mauritania, Mauritius, Senegal, Sierra Leone and Zimbabwe.
Rest of World Zone 3: Burundi, Libya, Mali, Namibia, Nepal, Sao Tome and Principe and Tunisia.
Rest of World Zone 4: Angola, Belize, Comoros, Cook Islands, Cuba, Djibouti, East Timor, Equatorial Guinea, Eritrea, Ethiopia, Falkland Islands, Greenland, Lebanon, Maldives, New Caledonia, Saint Helena, Somalia, Syria and Turkmenistan.
Roaming outside Europe Zones 1 & 2 and World Traveller is restricted by default. Additional approval, removal of spend caps and a roaming disclaimer may be required.
Vodafone UK out-of-bundle & special-number charges
| Service | Current Supplier Guide Rate |
|---|---|
| Additional UK data | £6.67 ex VAT per 1GB |
| 0800 / 0808 numbers | Free |
| 084 / 087 numbers | 54.16p ex VAT per minute + service charge |
| 09 premium-rate numbers | 54.16p ex VAT per minute + service charge |
| 118 directory enquiries | 54.16p ex VAT per minute + service charge |
| 070 personal numbers | Included where applicable; out-of-bundle rate may apply |
The organisation providing an 084, 087, 09 or 118 service may set an additional service charge.
Special, Non-Geographic & Premium Numbers
Calls to some non-standard numbers are not included in monthly allowances. Charges differ by network, and a separate service charge may also be set by the organisation you are calling.
EE
0800, 0808, 0500 and 116 are listed as inclusive in the supplier guide. 084, 087, premium-rate and specialist services can be chargeable.
Retail EE charges should be confirmed with Alvonex before use.
O2
084, 087, 09, 118 and premium short-code text services are outside normal inclusive usage and can attract additional charges.
Three
Premium-rate and non-geographic services are not included within the standard monthly allowance and may be restricted. Please contact Alvonex if you need access to additional services.
Vodafone
0800 and 0808 are free. 084, 087, 09 and 118 numbers can include a Vodafone access charge plus the service charge set by the organisation being called.
Not Sure Which Network Is Right for You?
Check coverage first, then speak to Alvonex if you would like help comparing the monthly options, roaming requirements or the type of SIM that best suits your needs.
Book a Free ConsultationImportant Information
This page applies to Alvonex monthly tariffs only. It does not apply to PAYG SIM cards, whose allowances, roaming and ongoing network charges are set by the relevant PAYG network or provider.
Coverage is not guaranteed and can vary by location, device, buildings, terrain, congestion and other local factors. The Ofcom checker should be used as a guide.
Roaming destinations, allowances, passes, fair-use limits and additional charges can change. Before travelling, particularly outside Europe, please check the latest information with Alvonex.
Where a supplier guide states charges as excluding VAT, this is shown on the page. EE supplier pricing is wholesale, so wholesale EE charge amounts are deliberately not shown as customer retail prices.
