Network Coverage, Roaming & Charges

Mobile Network Information

Network Coverage, Roaming & Charges

Compare UK mobile coverage, check roaming availability and understand common additional charges for Alvonex monthly SIM, eSIM and data plans across EE, O2, Three and Vodafone.

Check Before You Choose

Which Network Has the Best Coverage?

There is no single UK mobile network that is best in every location. Coverage can vary by postcode, whether you are indoors or outdoors, your device and local conditions.

Ofcom’s independent Map Your Mobile checker lets you compare EE, O2, Three and Vodafone using your postcode, including 4G and 5G coverage information.

EE
O2
Three
Vodafone
Our recommendation: check the places where you use your phone most — such as home, work and regular travel routes — before choosing a network.
Check Coverage with Ofcom
At a Glance

Roaming on Alvonex Monthly Plans

Roaming is different on each underlying network. Always check the network section below before travelling.

EE Daily roaming pass

Voice plans: daily roaming passes are available across Europe, Business and World zones.

Data-only plans: EE daily roaming passes are not available on Mobile Broadband connections.

O2 EU roaming included

Voice plans: EU Roam Like Home is included, subject to the roaming data allowance of the tariff.

Data-only plans: EU roaming is also included, subject to plan limits.

Three Roaming not included

The Three monthly plans supplied to Alvonex are for domestic UK use only.

Roaming and international services are not included as standard on these tariffs. Please contact Alvonex if you need roaming enabled.

Vodafone Plan-dependent roaming

Standard plans: daily roaming charges apply in Europe and World Traveller destinations.

Unlimited Max: selected European and Global Roaming Plus destinations are included.

EE

EE Monthly Plans

Roaming, fair use and additional-charge information for Alvonex monthly EE plans.

UK calls & texts Unlimited on Alvonex EE voice plans
European roaming Daily roaming pass on voice plans
Data-only roaming pass Not available on EE Mobile Broadband

EE Daily Roaming Pass Allowances

Zone Included in Daily Pass Calls Covered Customer Charge
Europe Zone Unlimited voice & texts + 2GB data Within the Europe Zone and back to the UK Contact Alvonex for the current retail rate
Business Zone Unlimited voice & texts + 1GB data Within the country and back to the UK Contact Alvonex for the current retail rate
World Zone 60 minutes + 60 texts + 1GB data Subject to zone restrictions Contact Alvonex for the current retail rate
Important: EE’s supplier guide gives Alvonex wholesale roaming rates rather than customer retail prices. For that reason, wholesale amounts are not published on this customer page. Please contact Alvonex before travelling if you need the current customer roaming charge.
EE Europe Zone destinations

Austria, Azores, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden and Vatican City.

EE Business Zone destinations

Albania, Australia, Bangladesh, Canada, China, Faroe Islands, Gibraltar, Guadeloupe, Guernsey, India, Indonesia, Isle of Man, Israel, Jersey, Kuwait, Malaysia, Moldova, Montenegro, New Zealand, Nigeria, Oman, Puerto Rico, Qatar, Reunion, Serbia, Singapore, South Africa, South Korea, Switzerland, Taiwan, Thailand, Turkey, United Arab Emirates, United States and Vietnam.

EE World Zone destinations

Argentina, Armenia, Bahrain, Bermuda, Bosnia and Herzegovina, Brazil, Chile, Colombia, Dominican Republic, Ecuador, Egypt, El Salvador, Fiji, Gabon, Ghana, Greenland, Hong Kong, Japan, Kenya, Kosovo, Mauritius, Mexico, Monaco, Morocco, Nicaragua, North Macedonia, Pakistan, Peru, Russia, Rwanda, Saudi Arabia, Seychelles, Sri Lanka, Sudan, Tanzania, Tunisia, Uganda, Ukraine, Uruguay and Zambia.

EE UK out-of-bundle & special-number information

Standard UK calls and texts are included on the Alvonex EE voice plans. Calls or services outside the inclusive allowance can carry additional charges.

EE’s supplier guide identifies 0800, 0808, 0500 and 116 as inclusive, while 084 and 087 numbers, premium-rate services, satellite services and some specialist numbers are chargeable.

Because the EE guide supplied to Alvonex lists wholesale rather than retail rates, please contact Alvonex for the current customer price of any non-inclusive service before use.

O2

O2 Monthly Plans

O2 offers the strongest included European roaming proposition among the monthly tariffs in the current supplier guides.

EU roaming Roam Like Home included
Voice plan EU data Up to 35GB depending on tariff
Data SIM EU data Up to 35GB depending on tariff

O2 EU Roaming Allowances — Voice Plans

Monthly Plan EU Roam Like Home EU Data Allowance
2GBIncluded2GB
6GBIncluded6GB
20GBIncluded20GB
50GBIncluded35GB
UnlimitedIncluded35GB

O2 EU Roaming Allowances — Data SIMs

Data SIM EU Roam Like Home EU Data Allowance
2GBIncluded2GB
10GBIncluded10GB
30GBIncluded30GB
300GBIncluded35GB
O2 EU Roam Like Home destinations

Zone 1: Guernsey, Isle of Man, Republic of Ireland and Jersey.

Zone 2: Austria, Azores, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Italy, Latvia, Lithuania, Luxembourg, Madeira, Malta, Netherlands, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden and Vatican City.

Additional Zone 2 destinations: French Guiana, Gibraltar, Guadeloupe, Iceland, Liechtenstein, Martinique, Mayotte, Monaco, Norway, Reunion, Saint Martin and Switzerland.

O2 roaming outside Europe

O2 offers Rest of World passes for eligible business connections. The current RRP supplier guide lists a 24-hour pass at £7.50 and a 30-day pass at £99.

Allowances vary by roaming zone. Because destination eligibility and allowances vary, customers should confirm the country with Alvonex before travelling.

O2’s other roaming zones include destinations across Europe outside the Roam Like Home area, the USA and Canada, Asia Pacific and the Rest of World.

O2 out-of-bundle & special-number charges
Service Guide Charge / Treatment
Standard UK landlinesInclusive
Standard UK mobilesInclusive
Standard SMSInclusive
MMS£0.40
O2 Directory Enquiries 118402£1.25 per minute
Other services, e.g. Traffic Line£0.38 per minute
Satellite calls£6.75 per minute
084 / 087 / 09 / 118 and premium short codesAdditional premium/non-geographic charges apply

O2 data overage varies by tariff. The current guide lists 3p per MB on most Small Biz plans and 2p per MB on the Unlimited plan; Mobile Broadband overage is listed at 3p per MB.

Three

Three Monthly Plans

The current Three wholesale monthly plans supplied to Alvonex are UK domestic-use tariffs.

UK voice & data plan Unlimited UK calls, texts & data
Unlimited data FUP 1TB per month
Roaming Not included as standard
Roaming is not included as standard on these Three plans. The Three tariffs in the current supplier guide are set up for domestic use in the UK. If you require roaming or international services, please contact Alvonex to discuss the available options before travelling.
Service Three Monthly Plan Treatment
UK standard callsIncluded on Voice & Data plan
UK standard textsIncluded on Voice & Data plan
UK dataUnlimited, subject to 1TB monthly fair use
5GIncluded where available with compatible device
TetheringIncluded
Wi-Fi CallingIncluded
International servicesNot included as standard — contact Alvonex for available options
RoamingNot included as standard — contact Alvonex if required
Premium-rate numbersBarred
Non-geographic numbers outside allowanceBarred
Vodafone

Vodafone Monthly Plans

Roaming treatment depends on whether the customer has a standard Red plan or Unlimited Max.

Ireland & Isle of Man Included on Red plans
Standard Red Europe £2 ex VAT per day
Unlimited Max Selected Europe & VGR+ roaming included

Vodafone Roaming Summary

Roaming Area Standard Red Plans Unlimited Max
Ireland & Isle of Man Included Included
Europe Zones 1 & 2 £2 ex VAT per day Included
Vodafone Global Roaming Plus Not included Included
World Traveller £5 ex VAT per day Plan terms apply
Unlimited Max roaming fair use: roaming data is capped at 25GB per billing month in applicable Europe, Global Roaming Plus and World Traveller destinations. The supplier guide states that additional data after this limit is charged at £2.05 per GB until the monthly allowance renews.
Vodafone Europe Zone 1 destinations

Austria, Azores, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France (including Corsica), French Guiana, Germany, Gibraltar, Greece, Guadeloupe, Hungary, Iceland, Italy (including Vatican City), Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Martinique, Mayotte, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Reunion, Saint Martin, Slovakia, Slovenia, Spain (including Balearic Islands) and Sweden.

Vodafone Europe Zone 2 destinations

Faroe Islands, Guernsey, Jersey, San Marino and Switzerland.

Vodafone Global Roaming Plus destinations — Unlimited Max

Albania, Anguilla, Antigua and Barbuda, Aruba, Australia, Barbados, Bermuda, Bosnia and Herzegovina, British Virgin Islands, Canada, Cayman Islands, Dominica, Ghana, Grenada, Jamaica, Kenya, Lesotho, Mexico, Montserrat, Mozambique, New Zealand, South Africa, St Kitts and Nevis, St Lucia, St Vincent and the Grenadines, Trinidad and Tobago, Turkey, Turks and Caicos Islands and United States.

Vodafone World Traveller destinations

Afghanistan, Albania, Andorra, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Bahrain, Bangladesh, Barbados, Bermuda, Bonaire, Bosnia and Herzegovina, Brazil, British Virgin Islands, Cambodia, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Curacao, Democratic Republic of the Congo, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Fiji, Georgia, Ghana, Grenada, Guatemala, Guyana, Haiti, Honduras, Hong Kong, India, Indonesia, Israel, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Korea, Kuwait, Laos, Lesotho, Macau, Macedonia, Malaysia, Mexico, Moldova, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, New Zealand, Nicaragua, Oman, Pakistan, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Puerto Rico, Qatar, Russia, Saba, Samoa, Saudi Arabia, Serbia, Singapore, Sint Eustatius, Sint Maarten, South Africa, Sri Lanka, St Kitts and Nevis, St Lucia, St Vincent and the Grenadines, Sudan, Suriname, Swaziland, Taiwan, Tanzania, Thailand, Tonga, Trinidad and Tobago, Turks and Caicos Islands, Ukraine, United Arab Emirates, United States, Uruguay, US Virgin Islands, Uzbekistan, Turkey, Vanuatu and Vietnam.

Vodafone Rest of World destinations & restrictions

Rest of World Zone 1: Azerbaijan, Bahamas, Benin, Bhutan, Botswana, Brunei Darussalam, Burkina Faso, Cameroon, Central African Republic, Chad, Gabon, Guam, Iran, Iraq, Ivory Coast, Kiribati, Madagascar, Micronesia, Niger, Nigeria, Northern Mariana, Palestinian Territory, Republic of the Congo, Rwanda, Seychelles, Solomon Islands, St Pierre and Miquelon, Tahiti, Tajikistan, Togo, Uganda, Venezuela, Yemen and Zambia.

Rest of World Zone 2: Algeria, Belarus, Bolivia, Cape Verde, Gambia, Guinea, Guinea-Bissau, Kyrgyzstan, Liberia, Malawi, Mauritania, Mauritius, Senegal, Sierra Leone and Zimbabwe.

Rest of World Zone 3: Burundi, Libya, Mali, Namibia, Nepal, Sao Tome and Principe and Tunisia.

Rest of World Zone 4: Angola, Belize, Comoros, Cook Islands, Cuba, Djibouti, East Timor, Equatorial Guinea, Eritrea, Ethiopia, Falkland Islands, Greenland, Lebanon, Maldives, New Caledonia, Saint Helena, Somalia, Syria and Turkmenistan.

Roaming outside Europe Zones 1 & 2 and World Traveller is restricted by default. Additional approval, removal of spend caps and a roaming disclaimer may be required.

Vodafone UK out-of-bundle & special-number charges
Service Current Supplier Guide Rate
Additional UK data£6.67 ex VAT per 1GB
0800 / 0808 numbersFree
084 / 087 numbers54.16p ex VAT per minute + service charge
09 premium-rate numbers54.16p ex VAT per minute + service charge
118 directory enquiries54.16p ex VAT per minute + service charge
070 personal numbersIncluded where applicable; out-of-bundle rate may apply

The organisation providing an 084, 087, 09 or 118 service may set an additional service charge.

Additional Call Charges

Special, Non-Geographic & Premium Numbers

Calls to some non-standard numbers are not included in monthly allowances. Charges differ by network, and a separate service charge may also be set by the organisation you are calling.

EE

0800, 0808, 0500 and 116 are listed as inclusive in the supplier guide. 084, 087, premium-rate and specialist services can be chargeable.

Retail EE charges should be confirmed with Alvonex before use.

O2

084, 087, 09, 118 and premium short-code text services are outside normal inclusive usage and can attract additional charges.

Three

Premium-rate and non-geographic services are not included within the standard monthly allowance and may be restricted. Please contact Alvonex if you need access to additional services.

Vodafone

0800 and 0808 are free. 084, 087, 09 and 118 numbers can include a Vodafone access charge plus the service charge set by the organisation being called.

Not Sure Which Network Is Right for You?

Check coverage first, then speak to Alvonex if you would like help comparing the monthly options, roaming requirements or the type of SIM that best suits your needs.

Book a Free Consultation

Important Information

This page applies to Alvonex monthly tariffs only. It does not apply to PAYG SIM cards, whose allowances, roaming and ongoing network charges are set by the relevant PAYG network or provider.

Coverage is not guaranteed and can vary by location, device, buildings, terrain, congestion and other local factors. The Ofcom checker should be used as a guide.

Roaming destinations, allowances, passes, fair-use limits and additional charges can change. Before travelling, particularly outside Europe, please check the latest information with Alvonex.

Where a supplier guide states charges as excluding VAT, this is shown on the page. EE supplier pricing is wholesale, so wholesale EE charge amounts are deliberately not shown as customer retail prices.

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